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Website Security

You can have full confidence in our website security.

When you checkout on our website all your personal details are collected on a SSL secure server, you are then forwarded to the secure server of our Payment partner, SecureHosting. You can tell that our checkout pages are secure as they have the prefix https: and show a Golden Padlock. By clicking on the Golden Padlock you can view the server's security certificate.

SecureHosting have been accredited by Qualified Security Assessors to the highest possible standard available under the Payment Card Industry Data Security Standards scheme. You can view their PCI certificate here.

SecureHosting is Barclaycard's prefered hosting partner and guarantee the security of your payment details. If your order is successfully placed we will have authorisation to collect funds from your payment card. We will not settle the payment until we have shipped your goods.

After entering your credit/debit card details you will be forwarded to your card issuer's website where you will be required to validate your card. Please take the time to validate your card as it may affect the speed we can process your order if you don't. This security feature is called 3D Secure and is part of the Mastercard SecureCode and Verified by Visa scheme.

At no stage can Pedal On or its staff gain access to all of your credit/debit card details.

Information Security

We do not pass on your personal information to third parties with the exception of Trustpilot, our review partner to whom we send your email address and name. Trustpilot will send you an email inviting you to review our service approximately 1 week after we despatch your order. Trustpilot will not share your email address with any third parties.

Pedal On do not hold or have access to your credit/debit card details (It is collected by our Payment Service Provider, SecureHosting who is fully PCIDSS compliant).

Pedal On may use your information to contact you for promotional purposes, in this case you will be given the option to decline any further correspondance.

Cookies

You may have recently (May 2012) seen a lot of press regarding cookies and their use on websites. Some websites now ask you to agree to accept the use of cookies before being able to browse the website. EU law allows the use of cookies without consent for essential website function where no personal information is stored. Consequently, we have opted not to make accepting cookies an required step for using our website as we do not use tracking cookies and the only cookie we use that could store personal information requires you to opt into it at checkout. The only cookie used by Pedal On to store personal information is the "remember me" function at checkout which will only become active if selected.

Cookies are small pieces of data used on your computer which can be used for number of purposes. Pedal On uses two types of cookies; Session cookies and Permanent Cookies. We use session cookies to store information about your shopping basket, this is essential for the website shopping basket to function. These cookies expire after 24hrs and will be removed from your computer by your browser. We use permanent cookies to remember the items you have recently viewed and, if you opt to, to remember your address details. We use your recently viewed data to present the items you have looked at recently and to aid navigation, the cookie used for this expires after 24hrs. Should you opt to use the "remember me" function when you check out, your address details will be stored in cookie so the next time you use our website these details will automatically fill in.

Pedal On logs your browsing information on www.pedalon.co.uk with Google Analytics. This allows us to monitor our website's performance. This information is anonymous and never used to analyse how you as an individual browse our website or to alter the content you view on our website. This system is javascript based and does not use cookies.